Links

Helpful Information

Debbie has compiled this list of helpful links to aid your team with everything from online training to client payment solutions:

  • BusinessBalls.com – Excellent free resource for business owners and managers. Training, forms, articles and tools for self and staff development
  • disc Personality Test – Enter a unique email and take a personality profile. Sign up for the newsletter for good communication articles
  • DVM 360 for Reception staff training – Articles on Client Care and Communication for reception staff
  • Jung Personality Test – A free personality profile combining Jung and DISC profiles. Helpful when working on team dynamics.
  • OSHA Assistance Safety Vet – Information and training for the protection of your team
  • My Veterinary Career – Veterinary “matchmaker” assists practices in finding their perfect associate veterinarian or practice manager. Results are guaranteed. Powered by AAHA
  • Beyond the Crown – Mary Berg, RVT,VTS dentistry – In house team training available on dental procedures, equipment maintenance, radiograph positioning. Excellent trainer!
  • Extra Ordinary Customer Service – Customer service training and certificate program
  • Fear Free sm Certification – This site explains the Fear Free sm Movement and offers certification. Email Debbie for a Discount Code and save 10%!
  • Idexx Laboratories – Online training on diagnostics
  • on the floor @DOVE – Online team training for medical care, client communication – for the entire team
  • Partners for Healthy Pets – Free online training on growing compliance and communication in your practice. Lots of great tools.
  • Patterson Veterinary University – Veterinary practice management and communication training available online and in person
  • ePet Health – Portal, digital imaging atlas, client communication tool, website design, online pharmacy tool
  • Vet Street – Portal, website, online pharmacy provider
  • VitusVet App Demo – VitusVet is an app that not only helps with practice productivity, reminders and text from your landline but allows clients to share their pets medical chart from your software to their ER or Specialist veterinarian. This link takes you to a demo.
  • Weave – unlimited line phone system.
  • Payment Banc – Resource for auto-drafting and credit checking for client payments
  • Vet Billing – Auto drafting, credit check provider to assist clients and hospitals make sure pets can receive care
  • Veterinary Care Foundation – Organization designed to help veterinary practices develop their own in-house charitable fund in a tax-deductible format. One of my favorite resources!

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